All Systems Operational

About This Site

Here you can see our API's up and down time.
This page is automatically updated every 5 minutes.

Possible status or our API's:
Operational - API is performing as expected.
Degraded performance - API is responding slower than you might expect. You can still use our API.
Major outage - API is down, you can expect an update on the incident every 30 minutes.

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Send & Track Operational
90 days ago
100.0 % uptime
Today
Barcode Operational
90 days ago
100.0 % uptime
Today
Confirming Operational
90 days ago
100.0 % uptime
Today
Labelling Operational
90 days ago
100.0 % uptime
Today
Shippingstatus Operational
90 days ago
100.0 % uptime
Today
Checkout & Delivery options Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Checkout Postalcode Check Operational
90 days ago
100.0 % uptime
Today
Deliverydate Operational
90 days ago
100.0 % uptime
Today
Location Operational
90 days ago
100.0 % uptime
Today
Timeframe Operational
90 days ago
100.0 % uptime
Today
Addresses Operational
90 days ago
100.0 % uptime
Today
Adrescheck Basis Nationaal Operational
90 days ago
100.0 % uptime
Today
Bedrijfscheck Nationaal Operational
90 days ago
100.0 % uptime
Today
Geo Adrescheck Nationaal Operational
90 days ago
100.0 % uptime
Today
Adrescheck Nationaal Operational
90 days ago
100.0 % uptime
Today
Adres In Beeld Operational
90 days ago
100.0 % uptime
Today
Addrescheck Benelux Operational
90 days ago
100.0 % uptime
Today
Adrescheck Internationaal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Resolved - The issue was solved at 12.30 PM CET.
Apr 23, 13:02 CEST
Update - We are continuing to investigate this issue.
Apr 23, 11:25 CEST
Investigating - Currently we are facing an issue for our international export packet products for destinations outside of the EU.

When you try to pre-announce a shipment, the following error will be triggered.
“Customs segment is required”.

This error is presented, even when a correct customs segment is provided. We are currently investigating this issue and will try to resolve it as soon as possible.

Impacted productcodes (only destinations outside of the EU).
• 6905
• 6945
• 6942
• 6550
• 6908

Apr 23, 11:25 CEST
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Completed - The scheduled maintenance has been completed.
Apr 14, 02:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 01:30 CEST
Scheduled - We will perform mandatory database maintenance on our platform on Monday, April 14th, from 01:30 to 02:30 CET.

During this maintenance window, the Send & Track API's (Labelling, Barcode, Confirming, Shipment, and Shippingstatus) will experience downtime.

We expect up to 30 minutes of unavailability during this period. No action is required on your end. If your integration includes automated retries, please ensure it can handle temporary downtime gracefully.

Thank you for your understanding.

Need support?

For any questions or follow-ups, feel free to contact the Channel Integrations team via our support form.

Mar 24, 10:20 CET
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.